Welcome to Japri Foods! By using our website www.japrifoods.com and purchasing our products, you agree to abide by the following terms and conditions. Please read them carefully before proceeding.
1. General Information
- Japri Foods is an online store offering tea and coffee premixes, including coconut milk-based beverages and Japri Fruit Coffee and Tea.
- These terms govern your use of the website, transactions, and interactions with Japri Foods.
2. Product Information
- All Japri products are non-perishable and made using carefully selected ingredients.
- Japri’s Fruit Coffee and Tea are unique blends that combine real juice powder with coffee or tea for a refreshing taste. These products may contain nature-identical flavors for an enhanced fruit experience.
- We strive to provide accurate descriptions, but actual product packaging, labels, and colors may vary slightly from images shown.
- Prices are subject to change without prior notice.
3. Ordering & Payments
- Orders are confirmed only after full payment.
- We accept payments via Credit/Debit Cards, Net Banking, UPI and PayTM.
- Japri reserves the right to cancel any order due to stock unavailability, incorrect pricing, or suspected fraudulent activity.
4. Shipping & Delivery
- We aim to ship all orders within 24 hours, excluding weekends and public holidays.
- Estimated delivery time within India is 3 to 8 working days, depending on the location.
- International shipping is available, but delivery times and charges may vary.
- Japri is not responsible for delays due to third-party logistics issues, weather, or unforeseen circumstances.
- In case of non-delivery due to incorrect details provided by you (e.g., name, address, or contact info), any additional re-delivery charges will be borne by the customer.
5. Returns & Refunds
- Returns are not accepted for food products due to hygiene and safety concerns.
- If you receive a damaged or incorrect product, contact customercare@japrifoods.com within 24 hours with photos for verification.
- Refunds will be processed only for approved cases and will be credited within 7–10 business days to the original payment method.
6. Cancellations
- Orders cannot be cancelled once shipped.
- If you need to cancel, contact us immediately after placing the order. We will process the request only if the order hasn’t been dispatched.
- Japri reserves the right to cancel an order in case of payment failure, incorrect details, fraud detection, or stock issues.
7. Subscription Service (Not Finalized)
- Japri offers a subscription model for hassle-free, scheduled deliveries of your favorite products at discounted rates.
- You may modify, pause, or cancel your subscription anytime from your account.
- No minimum subscription period applies.
- In the event of price revisions, subscription discounts will be applied to the updated prices.
8. Intellectual Property
- All content on www.japrifoods.com, including logos, product names, descriptions, images, and designs, is owned by Japri Foods and protected under copyright and trademark laws.
- Unauthorized reproduction, distribution, or modification is strictly prohibited.
9. Liability & Disclaimers
- Japri Foods is not responsible for any allergic reactions or health issues arising from product consumption. We recommend checking ingredient lists before use.
- We are not liable for any direct, indirect, or incidental damages resulting from the use of our website or products.
- All product claims, including health benefits, taste, and nutritional values, are based on research but may vary by individual.
10. Privacy Policy
- We collect minimal personal information necessary for order fulfillment and customer service.
- Payment details are processed securely, and Japri does not store your credit/debit card information.
- Your data will never be shared or sold to third parties.
- For more details, read our Privacy Policy here.
11. Modifications to the Service and Prices
The website has the right to modify or discontinue the service, including changes to product prices, without notice. The site is not liable for any modifications, price changes, or service interruptions.
12. Products or Services
Certain products or services may be available exclusively online and may have limited quantities. The site reserves the right to limit sales and discontinue products at any time.
13. Accuracy of Billing and Account Information
Users must provide accurate and current information for purchases. The site reserves the right to refuse orders, limit quantities, and cancel orders.
14. Governing Law & Dispute Resolution
- These terms are governed by the laws of India.
- Any disputes must be resolved through negotiation first, and if unresolved, will be subject to jurisdiction in Bengaluru, India courts.
15. Updates to Terms
- Japri may modify these Terms & Conditions at any time.
- It is your responsibility to review them periodically. Continuing to use the site after updates means you accept the revised terms.
16. Contact Information
For any queries regarding these Terms & Conditions, contact us at:
📩 Email: customercare@japrifoods.com
By continuing to browse and use this website, you agree to abide by these Terms & Conditions. Japri Foods reserves the right to update or modify these terms at any time without prior notice.